With COVID-19, we saw a swift degradation of patient safety. This suggests that we need foundationally new perspectives to create resilience in our systems. What blind spots are keeping us from gaining a whole picture? In this session, we will explore Safety II concepts along with other new-frame insights to expand and embrace a system-wide resilient approach to patient safety.. one that is foundational and not a fad.
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Speaking Up Across Hierarchical Gradients: Overcoming the Barriers
by May Pian-Smith MD, MS
Dr. Pian-Smith’s research has focused on “speaking up” across hierarchical…